The One Minute Apology: A Powerful Way to Make Things Better

Author: Kenneth H. Blanchard
Published: 2003

Availability: This resource is hosted on an open access repository.

Description

Citation: Kenneth H. Blanchard, The One Minute Apology: A Powerful Way to Make Things Better (London: HarperCollins Publishers, 2003).
ISBN: 9780007159239
Database: Archive.org

Additional Subjects:
Apologizing
Personnel management
Communication in management